Insights

Industry comment, updates and news from the Websters team.

The advantages of external audit for managed property portfolios

Saturday, April 1st, 2017 in Commercial, Landlord, Managing Agent, Residential, Service charge audits

When we started specialising in service charge audits they were frequently undertaken as part of the property owner’s general annual audit. This was not a satisfactory situation because specialist knowledge is needed for accurate service charge accounting assessment.

  • Landlords and tenants have transparent financial relationships
  • Tenants trust that the service charge is correct and fair at no added cost to the landlord
  • A reduction in investigations by tenants into service charges, saving time and money for landlords
  • Specialist advice on current techniques for the internal accounts team
  • Almost all general practice accountants and auditors unfortunately do not have the specialist knowledge and experience to fully understand your needs

Since that time many large landlords in the UK have moved to providing independent audited accounts for their service charges thus removing one cause of landlord : tenant conflict

Are litigation costs a service charge?

Wednesday, November 16th, 2016 in Commercial, Landlord, Managing Agent, News, Residential, Service charge audits

Eversheds has reported that, whilst there is no hard rule that use of general words in a service charge clause prevents recovery of related legal costs, in order to be certain, an obligation to pay solicitors’ costs under the service charge provision should be clearly spelt out. If those solicitors’ costs are to include litigation costs then that should equally be made clear.
Remember that, even where the lease makes provision for recovery of costs as part of the service charge, this can be overridden by the provisions of s20C of the Landlord and Tenant Act 1985.
This was clarified in the recent case Sinclair Gardens Investments (Kensington) LTD v Avon Estates (London) LTD.

Read the full article here

Are you a seller/landlord? Why replies to property enquiries must be accurate and up to-date

Tuesday, October 4th, 2016 in Commercial, Landlord, Managing Agent, News, Residential, Service Charge

In an article by Mills and Reeve, a tenant of part of a building had some concerns regarding the service charge. Due to these concerns, payment of the service charge was withheld by the tenant. There was correspondence between the tenant and the landlord’s managing agent’s solicitor regarding this matter and a service charge dispute had arisen on at least five occasions. In readiness for a sale of the property, draft replies to commercial property standard enquiries were prepared and the replies said that there were no disputes outstanding, likely or in the past and that there were no service charge arrears. The buyer’s solicitors asked for further information in relation to the service charge accounts and collection period. This information was not provided. Consequently, the court decided that the buyer was entitled to terminate the sale contract, have the deposit returned and to receive damages for deceit.

Read the full article here

Repairs: Landlords at risk in mixed-use buildings

Wednesday, September 7th, 2016 in Commercial, Landlord, Managing Agent, News, Residential

Samantha Bell of Gordons has reported that, in the recent case of Queensbridge Investments Ltd v Lodge, a landlord owned a property which had been let to residential and commercial tenants. The tenants claimed that the disrepair to the property was causing safety issues. Due to the landlord’s failure to carry out repairs, the residential tenants applied to the First-Tier Tribunal for a management order under Section 24 of the Landlord and Tenant Act 1987. In other words, the tenants wanted the Court to take management of the building out of the landlord’s hands.

Read the full article here

Landlords at risk in mixed-use buildings

Thursday, June 30th, 2016 in Landlord, Managing Agent, News, Residential

Samantha Bell of Gordons notes that, in a recent case, a residential tenant claimed that the disrepair to the property was causing safety issues. The tenant applied to the First-Tier Tribunal for a management order under Section 24 of the Landlord and Tenant Act 1987, whereby the Court would take management of the building out of the landlord’s hands. The Tribunal criticised the landlord and found that it had failed to comply with its responsibilities…

Read the full article here

Horses for Courses

Tuesday, January 26th, 2016 in Commercial, Landlord, Managing Agent, News, Residential, Service Charge

Websters has been specialising in the production and audit of service charge accounts for nearly forty years. When we started this work, service charge audits were frequently undertaken as part of the property owner’s general annual audit. This was not a satisfactory situation because specialist knowledge is needed for accurate service charge accounting assessment. Some of the advantages of an audit are:-

  • Landlords and tenants can be assured of their transparent financial relationships
  • Tenants can trust that the service charge is correct and fair at no added cost to the landlord
  • There can be a significant reduction in investigations by tenants into service charges, saving time and money for landlords
  • Specialist advice on current techniques for the internal accounts team will be available

We now act for a very large number of landlords, who recognise that independently audited accounts can remove a major cause of conflict with their tenants

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