Our integrity, objectivity, independence and experience give clients the assurance that the service charge accounts represent a true and accurate record of the expenditure incurred and are prepared in accordance with best practice.


From our vast experience, we know the main issues that can arise within service charge accounts. Our review approach and procedures have been designed to recognise risks of misstatement and to ensure that these do not produce delays in the preparation of accounts.

Our attention to detail including our standard approach of 100% testing of transactions supported by specialised analytical review procedures give the best assurance that our accounts are accurate and free from material misstatement.



We are continually developing and updating our approach to assist the control of the service charge process. We encourage agreed upon procedures to be distributed to all client personnel from the outset and InLine is carefully tailored to mirror these procedures on a client by client basis. Formal nationwide presentations to all personnel of our online software InLine’s interaction with our client’s processes is key to the process, ensuring that all responsibilities are understood. The above process ensures control and transparency for delivery of a robust timetable.

We carry out our reviews in accordance with our highly developed commercial service charge review programme and encourage face to face interaction with all relevant parties to ensure efficient resolution of our resulting queries and to ensure that all individuals benefit from our findings, improving our client’s future reporting.



Our commercial accounts are prepared to be fully compliant with the Royal Institution of Chartered Surveyors’ (“RICS”) best practice. This includes industry recognised account headings and supporting notes. We work closely with clients to establish agreed upon procedures to achieve distribution of accounts within four months of the service charge year end.

We also follow The Institute of Chartered Accountants in England & Wales (“ICAEW”) guidelines and conduct our review in accordance with the International Standard on Review Engagements (ISRE) 2400 (Revised).



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