Insights

Industry comment, updates and news from the Websters team.

Service Charge Compliance Index (SCCI) Results 2011

Tuesday, August 23rd, 2011 in Commercial, Landlord, Managing Agent, News, Residential, Service Charge

The RealService Best Practice Group (RSBPG) has published its second benchmarking Index, which shows the extent to which some of the UK’s leading owners and managers are complying with the requirements of the RICS Service Charge Codes for commercial and residential properties. The results show that property owners and managers are still finding it challenging to demonstrate compliance with the requirements set out by the RICS.

Read the full report here

Service Charge Audit – Specialist Service

Tuesday, July 19th, 2011 in Commercial, Landlord, Managing Agent, News, Residential, Service Charge

Websters’ senior partner, David Goddard writes that, when we started specialising in service charge audits they were frequently undertaken as part of the property owner’s general annual audit. This was not a satisfactory situation because specialist knowledge is needed for accurate service charge accounting assessment.

  • Landlords and tenants have transparent financial relationships
  • Tenants trust that the service charge is correct and fair at no added cost to the landlord
  • A reduction in investigations by tenants into service charges, saving time and money for landlords
  • Specialist advice on current techniques for the internal accounts team
  • Almost all general practice accountants and auditors unfortunately do not have the specialist knowledge and experience to fully understand your needs

Since that time many large landlords in the UK have moved to providing independent audited accounts for their service charges thus removing one cause of landlord : tenant conflict.

Authorised Guarantee Agreement – Recent Case

Tuesday, July 19th, 2011 in Commercial, Landlord, Managing Agent, News, Residential, Service Charge

An Authorised Guarantee Agreement (AGA) is a guarantee provided by an outgoing tenant to the landlord that the new assignee tenant will perform its covenants under the lease. In a recent case Christopher Burke of Pearson Hinchliffe shows how an AGA proved invaluable to a landlord when his lease  assignee went into Administration.

Read the full article here

Are you serving the right summary? Changes to residential service charges

Wednesday, March 23rd, 2011 in Commercial, Landlord, Managing Agent, News, Residential, Service Charge

All demands for the payment of service charges relating to residential premises must be accompanied by a summary of rights and obligations. Davenport Lyons points out that tenant who receives a demand that either fails to contain a summary or contains a summary but not in the prescribed form is entitled to withhold payment.     Read full article here.

Service charges and the new affordable rent regime

Tuesday, February 8th, 2011 in Landlord, Managing Agent, News, Residential, Service Charge

The government hopes that the new plan to allow landlords of social housing to charge up to 80% of market rate, will fund 150,000 affordable homes by 2015. However, there is concern that, if the services charges on these properties are not be included in the definition of affordable housing, the real cost to residents could be closer to market rent; thus endangering the success of the project. 

Read the full article in Inside Housing here

Danger ignoring service charge consultation requirements

Tuesday, February 8th, 2011 in Landlord, Managing Agent, News, Residential, Service Charge

The Landlord and Tenant Act 1985 sets out detailed requirements and preconditions, which must be observed by landlords when they seek to recover the cost of works to a property from residential tenants by way of service charge. In an article by Paris Smith LLP, it is noted that in the case of Daejan Investments Limited v Benson, the statutory consultation requirements were not observed in their entirety by the landlord and the Court of Appeal concluded that the consequences for the landlord being unable to recover the service charge fully was significant and wasn’t a relevant factor when deciding whether or not to waive the consultation requirements.  In consequence, the liability of the five residential tenants was restricted to £250 each (substantially less than they would have been liable for had the landlord complied with provisions of the 1985 legislation).

Read the full article here

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