Industry comment, updates and news from the Websters team.

Service charge complaints up 46%

Monday, October 17th, 2011 in Landlord, Managing Agent, News, Residential, Service Charge

Brian Milligan of the BBC has highlighted the fact that flat-owners’ complaints about service charges have risen by 46% in two years to 7,600, figures show.  They queried the amount they were being asked to pay for maintenance and repairs, the Leasehold Advisory Service for England and Wales said.  In some cases flat-owners have been asked for payments of tens of thousands of pounds by those who manage the blocks they live in.  But an agents’ association said actual numbers of complaints remained low.

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