Insights

Industry comment, updates and news from the Websters team.

Service charges are putting thousands of homebuyers at risk

Wednesday, April 4th, 2012 in Landlord, Managing Agent, News, Residential, Service Charge

Ruth Lythe reports in This Is Money that soaring service charges could leave thousands of families seduced by government-backed property schemes at risk of losing their homes.  A Money Mail investigation has uncovered how buyers of new-build homes are at the mercy of ruthless property management firms that hike service charges for the upkeep of shared areas at blocks of flats.  This can leave buyers struggling to cope with monthly bills and hinder them from saving up to buy a bigger stake in their property.

Read the full article here

Getting more out of your solicitors

Wednesday, March 21st, 2012 in Landlord, Managing Agent, News, Service Charge

It can be problematical for a property manager when it comes to seeking legal advice. Solicitors can be an expensive commodity, and there is often neither the means nor the willingness to pay high legal fees. Equally, there will be no appetite to increase service charge levels to cover legal fees.
In a blog from Brady Solicitors, six cost-effective and innovative ways are suggested to secure the desired result without significant costs.

Read the full article here

Guidance on service charge accounts of residential properties

Wednesday, March 21st, 2012 in Landlord, Managing Agent, News, Residential, Service Charge

Final definative guidance has been issued on accounting and reporting in relation to service charge accounts for residential properties.  This guidance was prepared by a joint working group comprising representatives of the Association of Chartered Certified Accountants, ICAEW, the Institute of Chartered Accountants of Scotland, the Association of Residential Managing Agents and the Royal Institution of Chartered Surveyors.

Obtain a full copy of the guidance here

Websters London office is moving

Wednesday, February 29th, 2012 in News

We are very excited to announce that our London office will be moving to new, improved offices in Marylebone from Monday 5th March 2012.

Our Birmingham office remains unchanged.

The new London offices are situated in a recently refurbished Grade II listed building providing a contemporary and environmentally responsible working environment.

After nearly 80 years in our current London offices we are confident that this new accommodation will enable us to build further on our market leading service in property management accounting.

Our new London office address is:
12 Melcombe Place
Marylebone
London
NW1 6JJ

Please note we also have new switchboard numbers:

New London Tel: 020 3585 3455
New London Fax: 020 3585 3456

All mobile phone numbers and email addresses remain unchanged. Any existing post

to our old London address will be forwarded but please use the new address for any future correspondence.

We are commencing re-location at 2pm on Friday 3rd March and normal service from our new office will resume from Monday 5th.

The move does not affect our Birmingham offices where it remains business as usual.

We thank you for your continued support and look forward to working with you from our new enhanced accommodation.

Unfair to Landlords?

Wednesday, January 11th, 2012 in Commercial, Landlord, Managing Agent, News, Service Charge

Andrew Salmon comments that, normally, all service charge expenditure for a property is amalgamated annually and firstly apportioned to the individual units in the agreed percentages. Next, the appropriate proportion of this annual expenditure for any unit with a void period is then apportioned to the landlord. However, in the case of a new building, where there is only a gradual take-up of the available units, this traditional method may be unfairly prejudicing the landlord. This is because, in the early part of the year, the expenditure  on such costs as security and common electricity may be quite low. With the increase in occupancy, these charges may rise dramatically but the landlord has to pick up the void percentage of the whole year’s expenditure, rather than a proportion of the lower cost when the various units were actually void.
A fairer split could be to separate the individual expenditure items into those incurred when the property was filling up and those incurred when the building was fully let. The landlord would then only pick up his proportion of the costs in the first period and not a proportion of the annual total.
Obviously, the apportionment could be split over even shorter periods and there are other questions of fairness to be considered, such as the temptation to hold back payment until the later (non-void) period.  However, overall, this revised method may be a fairer way of apportioning the first year’s service charge to the landlord of a new property.

Housing association loses court case for claiming service charges

Tuesday, January 3rd, 2012 in Landlord, Managing Agent, News, Residential, Service Charge

Alex Wellman of Inside Housing has reported that a problem has arisen over the service charge claimed by a housing association for the maintenance of an estate where some of the properties are privately owned. Two Rivers Housing lost an appeal recently against a previous judgement so that non-tenants of the association did not have to pay for a proportion of the cost of the cutting of grass on the estate.

Read the full article here

Court rejects legal fees in service charge

Sunday, November 20th, 2011 in Landlord, Managing Agent, News, Residential, Service Charge

Andy Stern in the Property Owners Directory points out that the Lands Chamber of the Upper Tribunal has ruled against a freehold owner that claimed legal fees in its bid to recover unpaid service charges.  The London Rent Assessment Committee had initially determined that a lessee of Castelnau Mansions in southwest London should pay £11,258.02 in unpaid service charges for his flat. An amount of £4,663 for legal fees was included as an item in the service charge accounts.

Read the full article here

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